When you're sourcing from manufacturers overseas, the paperwork feels like an afterthought. You've found a supplier, negotiated a price, agreed on quantities. The hard part is done. Then you go to get ungated on Amazon, or submit documentation to Walmart, and you find out the invoice you've been using doesn't meet their requirements. Sometimes by a lot.

We built the Dyraja compliance tool because we kept seeing this pattern in the communities where e-commerce sellers talk about their problems. Sellers who had done everything right, product researched, supplier found, sample approved, order placed, and then hit a wall because of missing documentation that nobody had warned them about.

What platforms actually require

Amazon and Walmart are specific about what they want to see on a supplier invoice, and the requirements are stricter than most people expect. Here's what gets sellers rejected most often.

The supplier's complete business information. Not just a company name. Amazon wants the supplier's full address, phone number, and website. If any of these are missing, the invoice fails review. This is one of the most common reasons ungating applications get rejected, and one of the easiest to fix if you know about it in advance.

Your legal business name, exactly as it appears on your seller account. This one catches people off guard. The name on the invoice needs to match what Amazon or Walmart has on file for your account, character for character. If your store is registered as "Apex Trading LLC" and the invoice says "Apex Trading," that's a mismatch. It sounds minor. It isn't.

Your full business address. Same principle. It needs to match your seller account address exactly. A lot of sellers use a home address for their seller account and a different address on their invoices and wonder why they keep getting rejected.

Quantity thresholds. Amazon typically wants to see a minimum purchase of 10 units on an invoice used for ungating. Some categories require more. If your invoice shows a sample order of 2 or 5 units, it won't qualify.

Product identifiers. UPC or GTIN codes on the line items make a significant difference for certain categories. If your product has a barcode, it should be on the invoice.

Invoice date within the acceptable window. Amazon generally wants invoices dated within 180 days of the application. Some categories are stricter. An old invoice from a test order two years ago won't work.

The EU adds another layer

If you're selling on Amazon EU or any European marketplace, you're dealing with REACH compliance, which covers the use of certain chemical substances in products, and in some categories the CE marking requirements. These aren't just documentation requirements, they affect what your supplier can and can't put in the product. Getting a supplier to confirm REACH compliance in writing, and having that on record, matters when you're selling in the EU.

Walmart has its own supplier documentation standards, which overlap significantly with Amazon but differ in some specifics around PO numbers and payment terms. If you're selling on both platforms, it helps to have invoices that work for both from the start rather than going back to your supplier to ask for revisions.

The problem with most supplier invoices

Most manufacturers produce invoices for their own record-keeping, not for platform compliance. They'll include what they need for their accounting and customs documentation, and that's it. They have no reason to know that Amazon wants a phone number in a specific format, or that the buyer's name needs to match a seller account exactly. It's not their problem. It becomes yours.

This is why we built two things at Dyraja. The compliance tool, which is free and lets you check any product category against Amazon US, Amazon EU, Walmart, and other platform requirements before you order. And the invoice system inside our supplier portal, which generates invoices that are formatted to meet these requirements out of the box, with every field that Amazon and Walmart want to see already built in.

The compliance tool doesn't require an account. You can use it right now. Put in your product category, select your target market, and it will tell you what regulations apply, what certifications matter, and what documentation you'll need. It covers FDA requirements for products going into the US market, EU REACH for European sales, CPSC safety standards, FTC rules, and platform-specific requirements for Amazon and Walmart.

The goal was to make something useful enough that sellers would use it before they had a problem, not after.

A note on what the tool doesn't do

The compliance tool flags confirmed legal requirements and known platform rules. It doesn't penalize you for not having optional certifications, because we think that's misleading. A lot of compliance tools will tell you that you need a certification that's actually recommended but not legally required, which creates unnecessary friction and cost. We tried to be precise about the difference.

It also doesn't replace a customs broker or a regulatory consultant for complex situations. If you're importing medical devices or certain food products or anything in a heavily regulated category, the tool will flag that and you should get proper advice. But for the vast majority of products that e-commerce sellers source from manufacturers in India, Kenya, Vietnam, and other markets, it covers what you need to know.

Try it. It's at dyraja.com/compliance.html and it costs nothing. If you find a category or regulation we haven't covered, email us at info@dyraja.com and we'll add it.